Allianz & Sony

Developing an Online Insurance Activation Store with all Necessary Customer Services

Category
Language
Region
B2CDevelopmentHostingUI/UX Design
Mandarin Chinese (Traditional)English
Hong KongUnited States
Category:
B2CDevelopmentHostingUI/UX Design
Language:
Mandarin Chinese (Traditional)English
Region:
Hong KongUnited States

Background

Allianz is a leading provider of extended manufacturer’s appliance warranty. For its mobile phone insurance partnership with Sony, Allianz required a way to let users easily manage their mobile insurance packages in the Hong Kong market.

Challenge

Allianz Sony needed a customized, responsive website for the Hong Kong market. Customers should be able to create a free account and easily purchase or upgrade their mobile insurance package. Realizing a clear landing page, with all necessary functionalities while ensuring high conversion was key.

Service & Solution

We delivered a bilingual desktop, tablet and mobile responsive website with an intuitive insurance product wizard. Customers can easily choose or adjust a suitable insurance package for their mobile phone.

Activated Product Verification

Customers only need to insert their phone model, IMEI number and date of purchase. The system will automatically verify and activate their product, and suggest the most suitable insurance package.

Intuitive Product Wizard

A streamlined shopping experience in 3 steps: Product Purchase - Personal Information - Payment Confirmation. The clear interface makes the process quick and avoids distractions for customers.

API Integration with Allianz Insurance Platform

Integration with Allianz Sony’s own API ensures that data and marketing features such as coupon codes, mobile IMEI numbers, customer information work correctly and are authentic.

Secure Payment Integration

With PayPal Hong Kong and PayPal Pro Hosted, customers can securely complete their transactions. PayPal Pro Hosted is only available in a few countries and enables a customized payment environment that resembles the brand's website.

Cloud Hosting Services

We provided cloud hosting and maintenance services, as well as after-sales and technical support through a monthly SLA (Service Level Agreement) after the project launch. Integrating Varnish and Redis optimizes the website performance and improves consumer experiences.

Design Showcase Section

Desktop Showcase
Mobile Showcase

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