[Infographic] All Those Fascinating Statistics & Trends of Omni-channel Retailing

TMO Group

One thing is for sure in the future of Omni-channel retailing: it has become one of the key driving factor of future offline and online shopping experience. According to the latest data, companies with omni-channel customer engagement strategies retain on average 89% of their customers, compared to customer retention rate of 33% for companies with weak omnichannel customer engagement.

Still unclear of the strengths of omni-channel? Check out the infographic on “The state of Omnichannel shopping” for latest statistics and trends made by Invesp.

omni-channel retailing

Original post: The State of Omnichannel Shopping – Statistics and Trends

 

Read More about Omni-channel:

Market Overview – Omni Channel Retailing

Frankfurt Airport Omni-Channel eCommerce Upgrade: The Future of Offline Retailing

3 Reasons Why Omni-channel is A Priority For Foreign Retailers in China

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