Multichannel Marketing for your eCommerce website

TMO Group

Multichannel marketing is marketing using many different marketing channels to reach a customer. In this sense, a channel might be a retail store, a web site, a mail order catalogue, or direct personal communications by letter, email or text message. For many marketers and business owners, the first thing that comes to mind when promoting eCommerce website is the Google organic search page. And we …

Effective Ways to Increase eCommerce Customer Lifetime Value

TMO Group

eCommerce doesn’t stop at customer acquisition, does it? Once you have the customers, your next goal is to inspire loyalty so they’ll stick around and keep making purchases. Then, of course, you want to eCommerce customer lifetime value, encourage bigger spending on a more regular basis. There are always little ways and sometimes eCommerce solutions …

O2O Is Not A Mystery – Just A Way To Make Money

TMO Group

Most companies believe that catching the O2O market means catching the market for the next decade. In fact, most companies are still at the first stage of O2O – they understand O2O is a must, but don’t know where to start. This awkward situation is quite similar as when e-commerce just emerges. Companies are surrounded …

Alipay-Weibo Integration Aimed at Boosting Social eCommerce

TMO Group

  China’s leading e-payment provider Alipay and popular microblogging platform Weibo have launched an online payment product designed to allow users to easily buy products discovered through their friends  both online and offline. Currently, users on Sina Corp’s Twitter-like Weibo platform must log onto their Alipay accounts in order to buy goods and services. But …

6 Vital eCommerce Metrics

Jing Zhou

Most successful business owners can, with a lot of conviction and confidence, answer the question “How well is my business doing” while backing it up with sufficient data. Only when you can answer this question well will you know where you are today and what should you improve to get to where you want to …

Ecommerce Basics: 10 Questions to Ask When Creating an Online Store

Jing Zhou

If your company sells goods in a brick-and-mortar store but not online, you could be missing out on an incredible revenue-generating opportunity. U.S. online retail sales grew 12.6 percent to $176.2 billion in 2010, and they’re expected to reach $278.9 billion by 2015, according to Cambridge, Mass.-based technology and market research company Forrester Research. Is …

3 Reasons Why Luxury Brands Should Leap Now

TMO Group

REASON 1 . CHINA’S E-LUXURY MARKET HAS PROVED ITS GROWTH POTENTIAL The Chinese e-luxury industry has already shown great growth potential. The market has exploded since 2011, with growth rate continuing to increase, registering 71% growth to RMB 18.9 billion in 2012. Given the growing acceptance of consumers and brands, there is an unprecedented opportunity …

3 Habits That Set Chinese Online Shoppers Apart From Westerners

TMO Group

Starting an ecommerce business isn’t as easy as simply translating the online business model that works well in your home country into Chinese. What do Chinese want to get from online shopping? How do they view products, make decisions and fulfill payment?

Luxury Brands Ignoring ‘Huge Unmet Demand’ For eCommerce In China

TMO Group

While many luxury brands in China have been hesitant about diving headlong into the country’s e-commerce market due to concerns over infrastructure, quality, and distribution issues, a new report argues that companies who aren’t getting into the market now are missing out on a massive opportunity.