Adobe Commerce (Magento 2) stands out as a leading eCommerce development solution, leveraging the strength of Adobe’s ecosystem and years of experience behind the most popular eCommerce platforms worldwide. As an Adobe Solutions Partner, TMO Group provides an unparalleled level of flexibility and scalability, enabling global expansion and empowering businesses to establish a strong eCommerce presence, especially in China and South East Asia.
TMO Group boasts extensive experience across the whole range of business models including B2B, B2B2C, DTC, etc. Our comprehensive suite of services spans the entire eCommerce development lifecycle, from ideation and strategic planning to solution development and analytical support. We utilize cutting-edge methodologies and technologies to deliver innovative and engaging customer experiences.
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We employ a team of certified Magento consultants who possess the expertise to assist you in selecting the most viable technical solution tailored to meet your commercial needs. They will participate in the implementation process to ensure that you remain on track and that day-to-day issues are resolved.
Our approach to software development centers on addressing customer marketing and business needs. To this end, we emphasize reliability, while striving for maximum flexibility, keeping up with industry trends. Our customers can expect enterprise-grade functionality and a customer-centric solution as a result.
We can customize your Adobe Commerce (Magento) solution with modules that we have developed to cater to localization in China and countries in South East Asia. These modules prove valuable when providing excellent user experience for local markets and driving sales.
Our Magento performance optimization service focuses on simplifying the technical complexities of the system, delivering a reliable, stable, and scalable cloud hosting solution. We accomplish this by utilizing container-based hosting technologies that empower your eCommerce project with resources to address any technical challenges, from handling seasonal traffic peaks to maintaining high security standards.
Adobe Commerce is a complex system that may encounter unforeseen challenges, particularly if your requirements are complex. We offer professional and timely technical support to ensure that any issues you encounter have minimal impact on your business.
If you currently utilize a different system other than Adobe Commerce or Magento, migrating from it may prove challenging, uprooting years of established habits and conventions. Having handled numerous cases of migration from various systems, we will ensure a meticulous and smooth transition that maximizes the benefits of the new system.
The Chinese eCommerce ecosystem entails various differences from the eCommerce in other parts of the world, majorly in terms of the expectations and behavioral patterns of Chinese consumers. Many interactions considered normal in China are not incorporated in western eCommerce platforms, and Adobe Commerce is no exception.
With over ten years of experience, TMO Group has developed a series of extension modules for Adobe Commerce to bridge this gap. These extensions offer a range of new functionalities that align Adobe Commerce’s experience with that of the leading Chinese eCommerce platforms. Details of these functions are available in our blog post.
The concept of “Private Traffic” is highly prevalent in Chinese eCommerce. Private traffic, which refers to visits a brand receives on its own domain, eCommerce website, or WeChat mini-program, and the entire ecosystem of media platforms, is usually preferred over marketplace traffic. Brands opting for private traffic can create a unique brand experience, stick to independent operational and user management models – something often impossible on third-party platforms.
We offer development and support services for businesses employing a B2B2C distribution system, which, in addition to complete online sales functionalities, empower merchants to recruit new merchants and set up their shops on the same platform. This system features a convenient managing area for global admins, rich backend functionalities for merchants – everything necessary to leverage an active community of sales partners.
At TMO Group, we possess experience of successfully implementing B2B eCommerce projects for a broad range of business models, including B2B, B2B2C, O2O, and B2b.
Adobe Commerce has all the necessary requirements for flexible business expansion, such as well-documented and flexible API interfaces, third-party integration support, and development-friendly options to add new functions necessary for specific businesses, allowing rapid creation of new digital business experiences.
Adobe Commerce allows end customers to make customizations to their account, setting up rules and roles that fit their workflow best.
Adobe Commerce’s catalog is a powerful tool that supports customized content, presentation and pricing.
Adobe Commerce supports such procurement scenarios as repurchase (for returning customers), order by SKU (for customers familiar with the product) or by uploading a CSV file (for detailed complex orders).
“Requisition lists” is the popular feature for products that need to be ordered periodically. Adobe Commerce supports up to 99 different requisitions, saving time for frequent re-orders. Customers also can add items to the shopping cart directly from the requisition list, or move items between lists.
In B2B negotiations about price are way more common than in B2C. To facilitate this, Adobe Commerce has a “request a quote” feature that allows customers to express their interest in a particular item and initiate the discussion about the potential purchase.
Company credit is a system that allows purchases to be made according to client’s need, without being held up by long and complex approval processes of large B2B companies.
Adobe Commerce can create business rules to automatically manage items, apply discounts and so on, triggered by various conditions.
Adobe Commerce provides a system of extremely flexible API that will ensure efficient integration with other systems, for example ERP solutions.
One of the main advantages of Magento Commerce that can be invaluable for international cross-border platforms is its multi-store feature. It allows businesses to use multiple domain names to run multiple stores and use multiple channels from a single admin interface of a single Magento instance.
With TMO’s years of experience in the Asian eCommerce industry, we will utilize Adobe Commerce to create eCommerce functionalities and experiences that cater to local users’ preferences. Here are just some of the benefits that Adobe Commerce (Magento 2) can provide to a brand’s cross-border website.
Adobe Commerce (Magento) has a multi-store feature that allows flexible localization with individual rules that can be set for each market. All the stores can be managed from a single admin interface, they share the same backend resources and codebase. Customer data can be shared too, or if required for legal compliance can be stored separately.
Smooth customer experience is crucial when it comes to multi-national, multi-brand marketplaces. Adobe Commerce comes with a wide set of options that can be defined on global or site level, giving you full control over the way customers interact with your stores. For example, whether your customers use global or individual accounts to login into your sites. For highly fragmented markets like Southeast Asia, we can also easily tailor user experiences that align with the preferences of local consumers in each country.
The ability to offer your content in various languages is extremely important for global cross-border eCommerce. Adobe Commerce has extensive support for multiple languages, to ensure your website’s appeal to the country’s customer base.
With Adobe Commerce you can share your product catalog across multiple websites, or use a fully localized one. You can even use both these two ways, combining parts of the global catalog with unique localized versions.
You can offer your customers prices in their local currency, while receiving payments in the “home” currency of your choice. Adobe’s “taxation zones” settings give significant flexibility in tax calculation, depending on the customer’s location. On top of that, Adobe Commerce supports use of multiple currencies, where prices can be calculated in real time depending on current exchange rate.
When it comes to handling logistics and managing multiple warehouses across different countries, Adobe Commerce (Magento) offers powerful functionality to always stay on top of your game. Using real-time inventory data and sourcing algorithms, flexible location-based settings and a system of operational priorities, it raises efficiency of inventory management and expedites fulfillment.
Promotions are vital to any successful eCommerce operation. With Adobe Commerce (Magento) each regional division can have their own promotional materials, rules, channels – everything they need to efficiently cater to their local market. At the same time you can create centralized promotional campaigns, ensuring consistent branding across all your points of contact.
Payment methods vary a lot across different countries, and choosing the right combination of payment methods is a key to successful localization of your eCommerce project. Adobe Commerce offers payment gateways that cover most of the requirements. We at TMO group will also implement any customization that is required in your case.
Get in touch with us to discuss how we can help kick start YOUR project!