Operalist specialist
Shanghai | Technical | Full-time

Job Responsibilities

  • Responsible for website operation and promotion of customer English projects;
  • English verification and editing of product information, platform upload, etc;
  • Maintenance, configuration, and modification of software systems;
  • Participate in writing project manuals, operation manuals, etc;
  • Responsible for communicating with customers and recording, tracking, and providing feedback on issues;
  • Provide customer training and solve problems that arise during implementation and customer application processes;
  • Other tasks assigned by the project manager.

Job Requirements

  • Bachelor's degree or above, strong written English skills, and able to communicate effectively in spoken English
  • 1-2 years of work experience, and fresh graduates who are proficient in English and can be trained are also eligible;
  • Priority will be given to overseas study experience or experience in cross-border e-commerce platforms;
  • Priority given to those with experience in cross-border e-commerce operations
  • Clear logic, agile thinking, good communication and coordination skills, team collaboration ability, and strong service awareness;
  • Proficient in using office software such as Word, Excel, PPT, etc;
  • Possess presentation skills.
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