---
title: "[Infographic] All Those Fascinating Statistics & Trends of Omni-channel Retailing"
date: 2016-05-20T07:24:39Z
modified: 2024-02-04T13:10:57Z
permalink: "https://www.tmogroup.asia/insights/infographic-all-those-fascinating-statistics-trends-of-omni-channel-retailing/"
type: post
status: publish
excerpt: ""
wpid: 81867
categories:
  - Omni channel (O2O)
  - Other
tags:
  - Omni channel (O2O)
  - Other
  - Omni channel
featured_image: "https://www.tmogroup.asia/wp-content/uploads/2024/02/ominchannel-retailing-blog.jpg"
author: TMO Group
timestamp: 2024-02-04T13:10:57Z
---

One thing is for sure in the future of[ Omni-channel retailing](https://www.tmogroup.asia/o2o-omni-channel-retailing/): it has become one of the key driving factor of future offline and online shopping experience. According to the latest data, companies with omni-channel customer engagement strategies retain on average 89% of their customers, compared to customer retention rate of 33% for companies with weak omnichannel customer engagement.

Still unclear of the strengths of omni-channel? Check out the infographic on “The state of Omnichannel shopping” for latest statistics and trends made by _Invesp._

![omni-channel retailing](https://www.tmogroup.asia/wp-content/uploads/2024/02/omnichannel-shopping.png)

_Original post: [The State of Omnichannel Shopping – Statistics and Trends](http://www.invespcro.com/blog/state-of-omnichannel-shopping/)_

Read More about Omni-channel:

[Market Overview – Omni Channel Retailing](https://www.tmogroup.asia/o2o-omni-channel-retailing/)

[Frankfurt Airport Omni-Channel eCommerce Upgrade: The Future of Offline Retailing](https://www.tmogroup.asia/frankfurt-airport-omni-channel-ecommerce-upgrade-the-future-of-offline-retailing/)

[3 Reasons Why Omni-channel is A Priority For Foreign Retailers in China](https://www.tmogroup.asia/3-reasons-why-omni-channel-is-a-priority-for-foreign-retailers-in-china/)

## Topics

**Categories:** [Omni channel (O2O)](https://www.tmogroup.asia/wp-content/uploads/wp-mfa-exports/taxonomy/category/omni-channel-o2o.md), [Other](https://www.tmogroup.asia/wp-content/uploads/wp-mfa-exports/taxonomy/category/other.md)

**Tags:** [Omni channel](https://www.tmogroup.asia/wp-content/uploads/wp-mfa-exports/taxonomy/post_tag/omni-channel.md)